Learning from digital threats

December 18, 2018 Tampa Business Management 0 Comments

McKinsey Insights & Publications
Incumbent companies are finding they have strong hands to play as competition intensifies.
HBR.org

Richard Sheridan, CEO of Menlo Innovations, says it took him years to learn what really mattered at work and how to create that kind of workplace culture. As a company leader today, he works hard to make sure both his job — and the jobs of his employees — are joyful. That doesn’t mean they are happy 100% of the time, he argues, but that they feel fulfilled by always putting the customer first. Sheridan is the author of Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear.

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