Digital Achievement Gap:Company Struggle to Meet Customer Expectation

Kamyar Shah     •     Sat, 23 Feb 2019 12:45:49 +0000
Zendesk, Inc. released The Zendesk Customer Experience Trends Report 2019 showing that companies of all sizes across industries and geographies lack the capabilities needed to keep up with…
McKinsey Insights & Publications     •     Tue, 19 Feb 2019
McKinsey’s annual review reveals an expanding and developing industry.     •     Thu, 21 Feb 2019 05:15:00 -0800
The absurd business expense report is a corporate tale as old as time. It's no secret that the corporate credit card is often used as if it's limitless to impress clients. Some employees just don't…     •     2019-02-21T13:25:33Z
Do you need to get better at giving and receiving feedback? Dan and Alison answer your questions with the help of consultant Ben Dattner. They talk through what to do when your employee wants to give…

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